Team Admin Help

Table of Contents

How can I get added as a team admin for C3.ai Academy?

Email Training@c3.ai with your name and the C3.ai Developer Portal login and request Team Admin access.

Take a quick tour of C3.ai Academy as a Team Admin in this short video.

What are all these emails I get about class enrollments?

As a team admin, you and the other admins have to approve or deny access to instructor led class sessions for your team. There may be a limited number of class enrollments as part of your service level agreement, so you need to manage those enrollments.

You can see your expected actions in this flowchart.

This video shows how to approve class session enrollment via an email.

How do I see my own courses as a student?

In the upper right click your favicon and select "Switch to learner view". See the video below.

How do I view my team(s), team members, or team admins?

This video also shows how to add or remove a team admin.

How can I see who passed the C3.ai Fundamentals Readiness Assessment​?

Run a report on the C3.ai Fundamentals Readiness Assessment Module. See the video for details.

I need to see who attended a class sesion (by week)?

You can run a quick report on a class session, the trick is to use the @ symbol in the search field, this will list class sessions. See the video for an example.

Can I run custom reports that shows only the data I want?

If you want a custom report, instead of running a Quick Report, you can use the reporting engine to build a custom report. You can download a report or have the report emailed to you on a set schedule. See the video for examples.

This video is an example of how to run a custom report for leaning path status.

This video is an example of how to run a custom report on class session attendance.

How do I enroll team members in an instructor led class?

Follow the instructions here and use the student's name and email. Make sure you use the same email they use for their C3.ai Developer Portal account login.

How do I generate a report for people in a class?

You can run or download any report using similar steps.

From the C3.ai Academy admin homepage:

1. In the top menu on the left select Reports.

2. On the right, in the Quick Reports list, select Courses

3. In the Search field, type the month and day of the class start date and return. For example, 4/13. Classes usually start on Monday.

4. From the filtered list, select the class you want a report for.

5. On the course page, view a list of enrolled students.

To get a report on enrollment and student status, on the right, select Download/Schedule this report

6. In the modal, select the Options (Download or Schedule) and Format (CSV or PDF) from the dropdowns and then select Run.

7. For Download, once created, under Created Reports, select the top Export Download.

8. If required, follow prompts to select the download location.

How do bulk add C3.ai Developer Portal accounts for my team?

As a Team Admin you can send an email to DeveloperExperience@c3.ai and for each team member include:

1. First Name
2. Last Name
3. Email Address - please use their corporate email, non-corporate emails will be rejected

We will create your accounts and email you and them a confirmation.